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Terms of Service / EULA

These Terms of Service and End User License Agreement govern your use of 6uo.

Last updated: September 29, 2026

Your account

  • You are responsible for the activity on your account.
  • Do not impersonate another person, misrepresent your identity, or use 6uo to interfere with another user's access to the service.

User-generated and AI-generated content

  • 6uo lets users create and share chat messages, media, profile information, location shares, and other user-generated content.
  • 6uo may also include AI-generated content. You are responsible for how you use, share, or rely on content in the app.
  • Do not post or share content that you do not have the right to share.

Zero tolerance for objectionable content and abusive users

  • 6uo has zero tolerance for objectionable content and abusive users.
  • Do not share harassment, threats, hate, sexual exploitation, illegal content, spam, scams, impersonation, non-consensual intimate content, private information shared without consent, or content that encourages self-harm or real-world violence.
  • We may remove content, restrict features, suspend accounts, or terminate accounts that violate these terms.

Reports, blocks, and moderation

  • Users can report content and users in the app.
  • Users can block other users in the app.
  • Reports are reviewed and actioned within 24 hours.
  • Blocking a user may hide that user's content from you and may prevent new direct-message contact where supported by the app.

Location sharing

  • Only share your location with people you trust.
  • You must not use location sharing to stalk, harass, threaten, or track another person without consent.

Subscriptions and in-app purchases

  • 6uo offers Boost, an auto-renewable monthly subscription available in tiers that raise a chat room's daily AI allowance.
  • Payment is charged to your Apple Account at confirmation of purchase. The subscription renews automatically for the same billing period at your applicable renewal price unless you cancel it at least 24 hours before the end of the current period. Any price change is subject to the notice, consent, and timing requirements below and those of the App Store.
  • Your Apple Account is charged for renewal within 24 hours before the end of the current period.
  • You can manage or cancel your subscription in Settings › Apple Account › Subscriptions on your device. Deleting the app does not cancel the subscription.
  • Prices are shown in the app before purchase and may vary by territory. Unused portions of a free trial, if offered, are forfeited when you purchase a subscription.
  • Refund requests for App Store purchases are handled through Apple under its applicable policies. Nothing in these terms limits any statutory refund, remedy, or consumer right, or any responsibility of 6uo that cannot lawfully be excluded.
  • We may change subscription prices for future purchases and renewals. For existing subscribers, a price increase will take effect no earlier than the first renewal after at least 30 days of advance notice, or later if the App Store or applicable law requires. We will identify the new price, the affected plan, when it applies, and how to cancel. Your already-paid subscription period is not repriced.
  • App Store price changes follow Apple's notification and consent procedures. Where consent is required, a price increase will not apply without it; if you do not consent, your subscription will expire in accordance with Apple's rules. Continuing to use 6uo or dismissing an in-app notice does not replace any required consent.

Licence to use 6uo

  • Subject to these terms, 6uo grants you a personal, limited, non-exclusive, non-transferable, revocable licence to use the app and 6uo Web for your own personal, non-commercial purposes.
  • You may not copy, modify, reverse engineer, decompile, resell, or create derivative works from 6uo, or use automated means to access the service, except where the law expressly permits it.
  • You keep ownership of the content you create. You grant 6uo a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, and transmit that content solely for the purpose of operating and improving the service, including delivering it to the people you send it to.

Changes to the service

  • We may add, change, replace, suspend, or discontinue features, subject to the protections below. This includes AI providers and models, available capabilities, response characteristics, usage allowances, request or time limits, rate limits, and the way usage is measured. The benefits and limits shown when you subscribe remain subject to these protections.
  • Boost allowances are shared by members of the room to which a boost is applied. They are measured in usage units, not a guaranteed number of requests or minutes: different operations may consume different amounts. Daily allowances reset at 00:00 UTC (08:00 Hong Kong time); unused daily allowance does not carry over. Applicable benefits and limits are described in the app.
  • We may replace an AI model or provider without promising continued access to a particular model unless expressly included in your purchased plan. Model replacement does not allow us to disregard the capabilities or other paid benefits we promised. A material reduction in those benefits, including a substantial reduction in AI capabilities or usage allowance, follows the notice and renewal protections below.
  • For a planned material reduction in paid subscription benefits, we will give at least 30 days of advance notice through a prominent in-app notice or another reasonable direct method. The notice will explain the affected plans, the existing and new benefits, the effective timing, and how to manage or cancel the subscription. The reduction will apply no earlier than the first renewal after that notice period. We will honour the benefits for your already-paid period.
  • You may cancel before renewal if you do not accept the change. Cancellation stops future renewals; it does not itself refund the current period or waive any applicable refund or other remedy. Where law requires express agreement, we will obtain it before applying the change.
  • If an urgent legal or security requirement makes advance notice or continued provision impossible, we may restrict the affected feature sooner, only to the extent necessary. We will explain the change as soon as reasonably possible and provide any remedy required by law. This exception is not a general right to reduce paid benefits for commercial convenience.
  • 6uo is provided on an ongoing basis and we do not guarantee any particular level of availability, uptime, or message delivery speed.

Suspension and termination

  • You may stop using 6uo at any time and delete your account in the app under Profile, then Edit Profile, then Delete Account.
  • We may suspend or terminate your account, with or without notice, if you breach these terms, if your use creates risk or legal exposure for 6uo or other users, or if we are required to do so by law.
  • Where the circumstances allow, we will give notice and an opportunity to appeal. To appeal, contact us at the address below.
  • Sections covering user content licences, disclaimers, limitation of liability, indemnification, and governing law survive termination.

Disclaimer of warranties

  • To the fullest extent permitted by law, 6uo is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
  • We do not warrant that the service will be uninterrupted, secure, error-free, or free of harmful components, that messages or notifications will always be delivered, or that content will always be preserved. Keep your own copies of anything important.
  • 6uo does not control and is not responsible for content created by other users. AI-generated content may be inaccurate, incomplete, or misleading, and is not professional advice of any kind.
  • Nothing in these terms excludes or limits any warranty or right that cannot lawfully be excluded or limited, and some jurisdictions do not allow the exclusion of implied warranties, so parts of this section may not apply to you.

Limitation of liability

  • To the fullest extent permitted by law, 6uo and its officers, employees, and suppliers are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or relating to your use of 6uo, whether based in contract, tort, or any other legal theory, and whether or not we were advised of the possibility of such damages.
  • To the fullest extent permitted by law, our total aggregate liability arising out of or relating to 6uo and these terms is limited to the greater of the amount you paid us in the twelve months before the event giving rise to the claim, or one hundred United States dollars (US$100).
  • These limits do not apply to liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or to any other liability that cannot lawfully be excluded or limited.
  • These limits apply even if a limited remedy fails of its essential purpose, and they reflect a reasonable allocation of risk for a service provided free of charge or at low cost.

Indemnification

  • You agree to indemnify and hold harmless 6uo and its officers, employees, and suppliers from any claim, demand, loss, liability, or expense, including reasonable legal fees, arising out of content you submit or share through 6uo, your use of the service, or your breach of these terms or of any law or third-party right.
  • We may take over the defence of any matter subject to this section, at your expense, and you agree to cooperate with that defence.

Apple App Store terms

  • These terms are between you and 6uo only, not with Apple. Apple is not responsible for 6uo or its content.
  • Your licence to use the iOS app is limited to use on Apple-branded products you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
  • Apple has no obligation to provide maintenance or support for 6uo. If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price, if any. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to 6uo.
  • 6uo, not Apple, is responsible for addressing any claim by you or a third party relating to the app, including product liability claims, claims that the app fails to conform to a legal requirement, and claims arising under consumer protection or privacy law.
  • 6uo, not Apple, is responsible for the investigation, defence, settlement, and discharge of any third-party claim that the app infringes that party's intellectual property rights.
  • You represent that you are not located in a country subject to a United States Government embargo or designated as a terrorist-supporting country, and that you are not listed on any United States Government list of prohibited or restricted parties.
  • Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you as a user of the iOS app.

Governing law and disputes

  • These terms and any dispute arising out of or in connection with them or with your use of 6uo are governed by the laws of the Hong Kong Special Administrative Region, without regard to its conflict of laws rules.
  • The courts of the Hong Kong Special Administrative Region have non-exclusive jurisdiction over any such dispute. Nothing here prevents you from bringing a claim in the courts of your country of residence where mandatory local consumer law gives you that right.
  • Before starting formal proceedings, please contact us so we can try to resolve the matter informally.

General

  • These terms, together with the Privacy Policy, are the entire agreement between you and 6uo regarding the service, and replace any earlier agreement on the same subject.
  • If any provision is held unenforceable, it will be limited or removed to the minimum extent necessary and the remaining provisions stay in force.
  • Our failure to enforce a provision is not a waiver of our right to enforce it later.
  • You may not assign or transfer these terms. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
  • We may update these terms from time to time. The revision date does not by itself make a change effective for an existing subscriber. Before a material change applies, we will notify affected users of its content and effective date through the app or another reasonable direct method, allowing at least 30 days for a material adverse subscription change. Changes do not retrospectively remove accrued rights or already-paid benefits. Any acceptance by continued use applies only where permitted by law; it does not replace express consent required by law or the App Store. The subscription price and paid-benefit protections above continue to apply.

Contact

  • For reports, appeals, safety issues, or legal questions, contact support@6uo.io.
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